![]() Uber doesn’t pay drivers for this time - the company says drivers are free to use it to drive for other ride-hailing apps. Hadi’s records for the first quarter of 2022 show that about 35% of his time logged on to the app was spent waiting for a fare. “are at or near all-time high.”īut Hadi and other drivers are still fighting on the question of what counts as paid work time. Hazelbaker, Uber’s spokesperson, said the company complied with the court order and that driver earnings in the U.K. Hadi said he continues working full-time for Uber, earning about $23,000 last year. drivers sued Uber, seeking to force the company to recognize them as workers with employment rights, including minimum wage and holiday pay. In 2015, he earned so little in a 50-hour work week that his family qualified for welfare, he said. Hadi’s take-home dropped significantly, he said. “It was honey at that point,” he said.īut he said Uber soon cut out those bonuses and increased the commission it collected on rides. The experience, initially, was good: fares were plentiful and he received bonuses. He also liked that he could work around hospital appointments of one of his four children who had been diagnosed with leukemia, he said. “I thought it was going to revolutionize the industry and for the first time, I was being paid not just for the distance of a ride but for the time it took as well,” he told ICIJ’s partner The Guardian. ![]() “There’s not enough work left elsewhere.” – Abdurzak HadiĪ Somalia-born former minicab driver, Abdurzak Hadi began working for Uber in 2014. Here are four drivers’ accounts of life on the road with Uber. “It’s equally true that we haven’t always treated that relationship with the care and respect it deserves.” “Drivers have been and always will be an extremely important part of Uber,” she said. Jill Hazelbaker, Uber’s head of public affairs, said the company has worked hard over the past few years to improve its relationship with drivers, and is listening to driver feedback and implementing new measures to keep them safe. In interviews with ICIJ and partners, current and former drivers described work that has become both more demanding and less lucrative, forcing them to work longer hours for the same pay - and for some, to take risks they wouldn’t otherwise take. As the Uber Files detail, after the company had lured enough drivers, and claimed a big enough slice of a local market, it slashed those benefits.Īs pay decreased, some Uber drivers also found themselves accepting rides in dangerous areas that they once would have avoided, threatening their safety, they said. To keep them coming, Uber paid drivers bonuses, stoking the hopes of low-income workers in many countries while undermining taxi monopolies.īut the incentives didn’t last. In the early days of Uber’s expansion, the company spent millions of dollars to attract drivers to its platform.
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